• How to reach my webcam that is connected to Hotspot

    Hi, I am trying to connect from the internet to a webcam that is connected to the hotspot. Vendor told me that i should try activating UPnP and/or enable port forwarding for port 7477. Can you please tell me how to d...
    última modificación por pty
  • IPv6 support

    Is the Samsung LTE Mobile HotSpot PRO going to get an update that will give IPv6 support? I have IPv6 working on my Galaxy S3.
    última modificación por clundgren98
  • Error 500

    Hi, yesterday I bought this device. I can connect to the device-homepage without any problems. there I can see, that an 4G-Connection has been established. But I can not connect with any device to the internet (tried ...
    última modificación por heiermann
  • Connections & network: Samsung LTE Mobile HotSpot PRO

    Learn how to connect to Wi-Fi, Bluetooth, GPS, NFC, and data networks (2G, 4G, LTE) on the Samsung LTE Mobile HotSpot PRO. Find out more on this page:   Bluetooth Connect HotSpot Emergency Alerts GPS Network...
    última modificación por tmo_tim
  • Cannot connect via USB to mac

    I have a mac air, and I am unable to get the computer to recognize the hotspot when plugged in via USB.  I can connect to it via wifi, but I cannot connect to it as either a media device or as USB tether.   ...
    última modificación por rcg1010
  • Samsung LTE Mobile HotSpot PRO speeds are abysmal

    i just upgraded to the Samsung LTE Mobile HotSpot PRO mobile hotspot from the sonic 2 and i have to say that the speed on this new hotspot is abysmal. i'm barely getting .5 megabits/second and normally, it's receiving...
    última modificación por rem736
  • "Limited" connection. Help!!

    My connection is always saying "limited" on my computer. It does this pretty often and it can be very annoying. I don't know how to fix this. help?
    última modificación por angelsrox
  • showing no data usage, but we know there is ?

    one of are kids is showing 0 KB on his PC,Phone,and tablet ?
    última modificación por guybdog
  • User manual: Samsung LTE Mobile HotSpot PRO

    Read the Samsung LTE Mobile HotSpot PRO user manual below. You can download the user manual at the bottom of the page. You need to have Adobe Reader installed to view it.
    última modificación por tmo_erica
  • LTE Signal Poor

    I have opened "some" trouble tickets since Sept 2013 re: getting only 2 bars of LTE signal in my are since Aug. 2013 and each time I talk to someone, they transfer me to tech support who tells me "Someone will get bac...
    última modificación por 10yrswithtmo
  • My hotspot gives me local service only Ive been to the local tmobile store, no help

    My hotspot shows good connection, recieves data just fine, but doesnt send so only have local service only what did I do wrong?  I went to the local store, they were no help
    última modificación por sugarb
  • Samsung v100t hotspot problem

    Hotspot works fine except the Web Portal. The portal pages come up but they are extremely slow as to be almost unusable. Whats going on ? thanks
    última modificación por mitchl51
  • Unable to wired tether through USB: Samsung LTE Mobile HotSpot PRO

    When the Samsung LTE Mobile HotSpot PRO is connected to a PC to use for tethering, it is recognized as a USB mass storage device instead.     Cause By default, the device is set to connect in USB Mass Stora...
    última modificación por tmo_tim
  • No Response or resolution in over a month!

    I have not been able to manage my device since the day I bought it. I am going on week 5 with this issue and I am up to 4 phone calls and 7 chat sessions and there isn't one person at T-Mobile that cares enough to do ...
    última modificación por maxnimrod
  • Cannot manage my device.

    I have had this device for over a month. I have never been able to get into the T-Mobile site to manage my account or my device. The data graph on the device doesn't work, i cannot disable web guard and i have several...
    última modificación por maxnimrod
  • Data card not suppose to run out according to new rules

    Purchased 3.5 GB of data and used it all up.   According to the new rules,  the speeds slow down for the remainding of the 30 days but your access continues?  What the deal, T-MO?    &nbs...
    última modificación por mikepastorelli
  • Keep your account safe with new security updates

    In our ongoing effort to improve account security, we've added some additional safety measures to protect your information. We need your help in updating your security profile, but you can choose to do so at a later t...
    última modificación por starwolf
  • On Demand and Intl Package (Samsung Hotspot)

    If I'm on Demand and purchase a package for intl roaming (e.g. 500Mb package) - WHAT happens after the 500Mb package is used up; does it go to per MB billing for intl data roaming or get cut off?  Wanted to ensur...
    última modificación por npandher
  • Broadband My-Tmobile site back up, but it doesn't work

    Twelve days down and it still doesn't work. Now, once logged in it takes me to various versions of a new log in page (one page just wants phone number, another version wants email, password, and pin) -- I fill in the ...
    última modificación por georget99
  • purchase pass over the phone?

    Is it possible to purchase a pass over the phone? It won't let me access the web page in which to do this and I'm all out of internet. I've already bought the refill card and the funds should be added to my account. I...
    última modificación por angla