¡Hola, Comunidad de T-Mobile! Bienvenidos a febrero. This chilly first month of the year that doesn't feel like an eternity (we don't miss you, January) might not always have the same number of days, but it is always home to a few holidays.


On the 13th, we celebrated the inaugural Día nacional de romper con tu compañía de servicio móvil, a day for folks to kick loveless carriers to the curb, and yesterday was Valentine's Day, a day commonly associated with sweets for your sweetheart. We hope you had a chance to enjoy some sweetness yesterday, and participate in NBUWYCD on Twitter -- but if you missed out, no worries! We've got another holiday award to give right here in our Comunidad de asistencia de T-Mobile!

A few days from now, another pretty rad holiday owns the calendar space – February 17th is Random Acts of Kindness Day -- a great day to do sweet things, just 'cause you can. And we'd love to gather a little inspiration by hearing about the sweet things YOU'VE done, recently or in years gone by.


The Random Acts of Kindness Search



Starting today, 2/15/2019, through 2/21/2019, we are looking for your best story about being sweet to ANYONE (strangers preferably).

More specifically, we want you to hear about a Random Act of Kindness you've graced the world with. El Support Community Manager Team will review every feel-good story shared and select our favorite to win a $50 gift certificate to our Be Magenta website.

You're probably asking yourself, how does one judge all this good karma? Good question! We're looking for creativity, something that's easy to replicate, and inspirational value (a story that hits us right in the feels).


How to make a submission:

  1. Tell us your original story about a random act of kindness you’ve previously done in the comments on our thread aquí.
  2. When the Search closes, the T-Mobile Support Community Manager team will choose our favorite submission and contact the winner via Private Message – so make sure you check your Support inbox!



  • Open to 18+ in US/DC/PR.
  • Submissions must be received in the comments aquí by 2/21/19 at 11:59 PM ET to qualify.
  • Nulo donde esté prohibido por la ley.
  • Keep submissions family friendly.
  • For full rules go aquí.

¡Háganse a un lado, marmotas y corazones! There's a new holiday in February, and it's one we're stoked to recognize.

If you've spent a little time poking around our Comunidad de asistencia de T-Mobile, you know we're officially holiday people around here. We'll celebrate the traditional and unusual with equal fervor! But we're especially excited to announce the newest addition to the National Day Calendar® holiday roster: National Break Up with Your Carrier Day.

Día nacional de romper con tu compañía de servicio móvil


Today, National Day Calendar anunciado that February 13th is now National Break Up With Your Carrier Day... so of course, it feels like the perfect time to consider joining the happiest customers in wireless by switching to the most-loved in wireless – T-Mobile!

We're making it as easy as pacanas a candy heart to toss a farewell kiss over your shoulder and JOIN US with new deals... PLUS, for those of you who are into getting a little social, there's a chance to win awesome stuff by sharing your #MyFunnyBreakUpStory with @TMobileLatino!



Las ofertas

Starting on February 13th, we'll have two new offers designed to make it easier than ever to switch:

  • First, switch to the Un-carrier and get two unlimited lines and two phones for just $100/month on T-Mobile Essentials with AutoPay. One for you, one for someone you love…and a wireless company with heart eyes for you both.             
  • Second, superphones like Samsung Galaxy Note8, S9 and S9 Plus; Pixel 3 and 3 XL; and otros will be included in #GetOutoftheRed!

We've also got you covered with Carrier Freedom -- find details aquí! And T-Mobile customers get the fastest LTE network for five years running, free stuff every Tuesday, just to say thanks, and the mejor atención al cliente de servicio móvil with a dedicated Team of Experts.


El concurso

All week long, @TMobile's very own @JohnLegere wants to hear all the juicy details of your funny breakup story on Twitter (any kind of break up – your stylist, your dog-walker, you pick!). Followers can share their best #MyFunnyBreakUpStory for the chance to win awesome prizes like free phones. Anyone can participate, and John will choose his favorites on Valentine’s Day!


Check out the T-Mobile newsroom for all the details, and for more about Break Up with Your Carrier Day, head aquí.

And if you miss it, don't worry. You can join the Un-carrier any time you like. Plus, the next Break Up Day - February 13, 2020 - is right around the corner.



El gran partido de este año tuvo cifras récords, incluso si los récords eran un poco inusuales. ¿Y los anuncios? ¡Un touchdown!


ATLSBLIIIBlog.pngIn case you missed it, T-Mobile ran FOUR ads during the Super Bowl. We were stoked about all of them, but two were a must-see for customers. T-Mobile and Lyft announced during the Super Bowl that they've partnered to give customers a $10 Lyft this month with T-Mobile Tuesdays! AND as if that wasn't cool enough, the Un-carrier is also partnering with Taco Bell to offer customers free tacos EVERY WEEK. ¿Qué es mejor que un taco un día martes? A FREE taco.


Why? Because "thank you." That's why.


Un-carrier customers get thanked every week with T-Mobile Tuesdays. Maybe that's one of the reasons we're proud to serve the clientes más felices del servicio móvil! To get in on the thanking fun, just download the T-Mobile Tuesdays app para iOS o Android. Check the steps aquí!


Since T-Mobile Tuesdays launched in 2016, Un-carrier customers have scored over 186 million awesome freebies and deals through the app, including:

  • 1.3 millones de galones de café gratis,
  • 225 millones de galones de combustible con descuento,
  • 49 millones de horas de películas gratis
  • Offers for Pandora Plus, Live Nation concert tickets, and a ton more.


Read more about the new T-Mobile Tuesdays & Taco Bell partnership and find redemption tips in our sección de noticias de T-Mobile, and find details about the pick-me-up Lyft offer in the Newsroom here! And if you're looking for a place to talk about your Lyft, or discuss ideal taco consumption, join our Comunidad para chat about T-Mobile Tuesdays offers this week or ANY week!

Check out the awesome ads below.






¿Te da envidia no ser parte de T-Mobile Tuesdays? When you switch to America's best unlimited, T-Mobile pays off your carrier's annual service contract and device payments (up to $650 per line via trade-in credit and prepaid card) with trade in and a new device on a qualifying plan. Eso es lo que nosotros llamamos Carrier Freedom. ¡De nada!



Atlanta.jpgPrepararse verdaderamente para el gran juego va más allá de preparar bocadillos y sacar tus calcetines de la suerte. T-Mobile's LTE network was already Atlanta's fastest, but now we've permanently boosted capacity by up to 8x ahead of Super Bowl LIII. The crowds of fans pouring into the city need to be able to stream, search, chat and share all they want. Atlanta residents and future visitors alike will benefit from the permanent enhancements long after this year's Super Bowl champions take home their rings.


Are you ready for some football?

No matter who you're rooting for, if you're on Team Un-carrier, you win. T-Mobile (NASDAQ: TMUS) has expanded LTE network speed and coverage in Atlanta ahead of Super Bowl LIII, permanently boosting capacity by up to 8x at key locations. And T-Mobile customers already had access to the fastest LTE network in the Atlanta metro area!


"T-Mobile was already fastest in Atlanta, and now T-Mobile customers get even more speed and better coverage than before. We've made sure our customers will have an incredible mobile experience on game day, whether they're watching from the stands or across the city," said Neville Ray, Chief Technology Officer at T-Mobile. "And at the same time we're making these permanent upgrades that will continue to serve Atlanta long beyond the Super Bowl, we're also laying a foundation for 5G."


ATL Metro Speeds

T-Mobile permanently increased network capacity and coverage where the biggest crowds are expected, including Mercedes-Benz Stadium, Hartsfield-Jackson Atlanta International Airport, key hotels throughout the city, along transit routes and at dozens of Super Bowl event venues like Cobb Galleria, Centennial Olympic Park, Georgia World Congress Center and State Farm Arena. The Un-carrier also doubled LTE capacity at SunTrust Park and enhanced the network throughout Midtown, Downtown and around the stadium and tailgate areas so fans can stream, tweet, post and chat all they want.


To enhance indoor coverage and speed at key venues throughout the city, T-Mobile deployed more than 300 small cells -- most enabled with License Assisted Access (LAA), an LTE-Advanced technology that delivers more capacity and speed -- and 20 new Distributed Antenna Systems (DAS). Mercedes-Benz Stadium was updated with the highest capacity DAS on T-Mobile's network, with 50% more capacity than the next largest stadium, and the Un-carrier's first outdoor C-RAN system in the tailgating and events areas. C-RAN technology improves network performance in high traffic scenarios, and even helps extend smartphone battery life, so fans can follow and share game day updates without needing to plug in.


While football fans in Atlanta take advantage of T-Mobile's kick-*** LTE network, they're invited to see what the future of wireless has to offer as well. T-Mobile  Future of Wireless Truck will be parked at 302 Ted Turner Drive Northwest – just a short walk from Centennial Olympic Park – from 10:00 a.m. to 6:00 p.m. ET Thursday, January 31 through Sunday, February 3. Packed full of real world demonstrations and hands-on interactive experiences, the Future of Wireless Truck brings technology like 5G and supercharged IoT to life.


This news was originally posted in our T-Mobile Newsroom -- read more Un-carrier news aquí. For more information about T-Mobile's network, visit https://www.t-mobile.com/coverage.



Based on analysis by Ookla® of Speedtest Intelligence® data in Atlanta-Sandy Springs-Roswell, GA for Q4 2018.

T-Mobile proporciona asistencia para las cuentas de clientes directamente afectados por el cierre de la Administración de los Estados Unidos para garantizar que su servicio móvil permanezca disponible durante el cierre.


DC At Night

Customers who are Federal government employees and need short-term account assistance can work with T-Mobile Customer Care representatives on solutions tailored to meet their needs, including flexible payment options that allow customers to spread their service payments over time. Payment deferral is also an option. T-Mobile is offering the same support to government account customers.


To discuss how T-Mobile can help, customers who are Federal employees or Federal government account customers need to call T-Mobile Customer Care (611 from a T-Mobile device or 1-877-746-0909 from any phone).


Payment plans are also available for affected T-Mobile for Business customers. Customers can contact their account representative.

BackUpSmall2.jpgEl nuevo año es una página en blanco y, si estás planeando una gran historia de mejoramiento personal para 2019, estás en buena compañía. Muchos de nosotros haremos resoluciones para este año. We have three hundred and sixty days (plus) to conquer that daunting solo hike, develop a fool-proof savings plan, and overhaul our eating habits -- but why not start small and snag some success up front?


Back Up Your iOS or Android Phone


Get a handle on the promise of the new year ASAP by mastering a little tech maintenance. Watch below as T-Mobile's own Des walks through the painless process of backing up with iOS or Android.


This step by step tutorial might not save pennies for that 2019 nest egg -- but it might help you save your important data in case the new year's got a curve ball in store for your iPhone or Android device. You can also find the step by step back-up guides right here on Support.T-Mobile.com! Read all about backing up with iOS aquí and find the Android how-to aquí.



Clic aquí to watch more T-Mobile how to videos with Des!


Guía de ayuda de A Very Magenta Holiday

Publicado por tmo_marissa 19 de dic. de 2018


We've got Netflix and Gogo and Slow-Cooker Sundays ♪
Taxes included and T-Mobile Tuesdays

And our fans will recall
♪ The greatest Experts of All

T-Mobile, the Un-carrier ♫
♫ Just wants to let you know

That we hope your holiday season
Is filled with a magenta glow

For all of these perks and features
♪ JOIN US now and stake your claim

T-Mobile the Un-Carrier
is here to change the wireless game!


Holiday Family

Get help setting up your new favorite toy

Whether your new bundle of electronic joy was delivered by Santa or your sweet local UPS guy, Chad, chances are that you'll need a little help setting up that brand new phone.


Frosty the Snowman will ask you if you're married, but he won't help you move your photos from your old phone to your new one! Toma un poco de rompope (pero no demasiado) y lee cómo los niños y las niñas que se portan bien pueden configurar su nuevo Android o iPhone.




Island of Misfit Links!


El invierno trae un montón de cosas buenas, amigos y familiares, días festivos y celebraciones, pero también puede traer mal tiempo y peligrosas tormentas. Snow, sleet, ice and wind create treacherous conditions that lead to power and network outages.



Rest assured, we're ready. T-Mobile's engineers have been actively preparing for winter conditions throughout the season so we can quickly respond to network outages just as soon as it's safe to do so. Before storms hit, we set up an engineering command center and deploy rapid-response teams to minimize potential interruptions to wireless service. In addition, T-Mobile's Geo-Redundant Network Operation Centers (NOCs) closely manage network traffic and further coordinate the response. In short - we've got you.


Now, want to take steps to get yourself ready? Aquí hay algunos consejos:


Stay Connected:

  • Keep phones and devices fully charged. There is nothing quite like losing power when your phone is at 4% battery, so make sure to keep your devices full of juice.
  • Have additional chargers and battery back-ups stored at home, work and in your car.Back-up batteries are crucial if power goes out, particularly at home and work. In case you get stranded which traveling, you'll want to have a charger handy so you can connect with loved ones. If you need to stock up, there are some great options      aquí.
  • Pre-program important numbers in your phone. In an emergency, you want to have your kids' school, your boss, local police and fire departments, power company, etc. readily accessible to call.


Be prepared at home in case of power outages or being snowed in:

  • Have flashlights and batteries ready. Make sure they are in working order and easy to find if power goes out at night! Be careful using candles, too!
  • Stock up on non-perishable food and water. If the power goes out, food in your refrigerator can go bad quickly.
  • Keep coolers on hand. In case the power goes out, you may be able to keep refrigerated food longer if you have coolers and ice.


Even with advanced preparation, service interruptions can happen, particularly if there are power outages. If your service is interrupted during a storm, here are some things to keep in mind:

  • Stay safe and calm. Our engineers are aware of outages immediately and will work 24/7 to get service restored as quickly as possible.
  • Hazardous conditions may cause delays. Downed trees, power outages, and other obstacles can hinder restoration efforts. Engineers will make repairs as soon as it's safe to do so!
  • If you still have power but no mobile service, try Wi-Fi calling, which lets T-Mobile customers with capable devices to text and make and receive calls via a Wi-Fi connection. For Apple phones, go to Settings > Phone > Wi-Fi Calling and for Android phones, go to Settings > More Connection Settings > Wi-Fi Calling


If you still have a connection to the T-Mobile network during and after a storm, here are a few reminders:

  • Send a text instead of calling. Text messages are more likely to get through a wireless network during high-usage periods because they take up fewer network resources.
  • If you need to make a call, consider keeping it short so others can also get through. The number of calls typically spikes during severe weather events, so keeping the lines free for emergency workers and your neighbors would be appreciated!


These reminders were originally posted in our sección de noticias de T-Mobile -- follow the Newsroom for more important alerts for customers, and stay safe – and warm!

Ok, si eres como yo, "megahertz" es un tema que está a la altura de "cómo zurcir calcetines" en la lista de cosas que es necesario saber. If you can feel your eyes glaze over at the very mention of the word, you've probably been wondering, "SO WHAT?"


TowerWell, let me tell you - this is a big deal - like, a T-Rex loose in Seattle sized deal (with all of the excitement but none of the destruction & chaos). Lend me your eyes for a hot minute & I promise, you won't regret it!


First, let's catch up on some recent events. Last year in April, T-Mobile made its largest network investment ever, tripling its low-band spectrum holdings by cleaning up at 600 MHz auction. And in early fall of this year, we were able to officially announce this phenomenal improvement in over 2,700 cities, throughout 43 states, including Puerto Rico!


Now for the real meat and potatoes. What does this mean for our amazing customers?


For starters, you'll be seeing up to 4x stronger service in most buildings - this can include hard to reach places like cement apartments, stucco houses and cinder block shopping centers (aka "the dead zone"). You'll also enjoy signal capable of travelling twice as far! Pair that with our recently announced Team of Experts, communities of specially trained Experts dedicated to serving your local region anytime you need to call or message in (if you haven't checked out our app recently - you're missing out!) and it's official - we've started a movement, thrown down the gauntlet - and dedicated ourselves to providing you, our customer, with a truly Un-carrier experience whether it's the signal your phone receives, or the service you receive personally.


With just a click of the mouse, you can check to see if your current device (or the new one you’re lusting after) is compatible. One more click, and you can check to see if your hometown is on our list of places already being blasted with that sweet 600MHz Extended Range LTE.

And this really is just the beginning - 5G is on the horizon. Earlier this month we hit a major milestone on the road to 5G, completing the first 5G data transmission on - you guessed it - 600 MHz. Learn more in our sección de noticias de T-Mobile!


We’ve got you covered & we won’t stop!




Guest Blog

ATENCIÓN: ¡cualquier persona que quiera ayudarnos a dar por una buena causa! T-Mobile's making more than $2M available for customers, fans and employees to donate on November 27th.


656x369_GivingTuesday_112718.png#GivingTuesday the Un-Carrier Way

Tis the season of giving, and T-Mobile wants to help everyone get into the spirit by giving back this Giving Tuesday. To do that, we'll make more than $2 million available to customers, fans and employees who want an opportunity to do some #GivingOnUs.

¡Es simple y sin ataduras!


On Giving Tuesday, November 27th, here’s how it will work:

  • T-Mobile Customers:Through the T-Mobile Tuesday app, every customer can give 10 meals* (on us!) to Feeding America®. Customers will also get the chance to win the opportunity to have T-Mobile donate up to $25, $100 or even $500 –to their favorite charity.**
  • Everyone: Every time anyone tweets with the #GivingOnUs hashtag, T-Mobile will give 10 meals* to Feeding America. In total, via Twitter and the T-Mobile Tuesday app, up to 10 million meals ($1 million) will be donated to Feeding America!
  • Empleados de T-Mobile : La Fundación T-Mobile depositará por lo menos $27 en cada Cuenta de Donación de los empleados de T-Mobile, que pueden dirigirse a cualquier causa benéfica de su elección.


"We love giving back during the holiday season and this Giving Tuesday we want our customers, fans and employees to do their #GivingOnUs!" said John Legere, CEO of T-Mobile. "We're making it easy. We're putting more than $2M in their hands and giving them the opportunity to donate to some amazing organizations that will make a huge difference in our communities."


The Un-carrier's commitment to charitable giving goes far beyond just one day. So far in 2018, T-Mobile has donated more than $8 million and offered more than 34,000 volunteer hours to organizations that support youth, veterans, the environment, disaster recovery, ending hunger in America and more. This doesn't even include donations to come from our Giving Tuesday campaign this year - which kicks off our busiest giving season of all!


For updates or to learn more about T-Mobile’s charitable giving, visit: https://www.t-mobile.com/responsibility.


*Feeding America Donation: $1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

**Sweepstakes: SIN OBLIGACIÓN DE COMPRA. Open to residents of the 50 U.S., P.R., and D.C. 13+. Enter from 11/27/18 @ 5:00 am ET to 11/28/18 @ 4:59 am ET. Nulo donde esté prohibido. Patrocinado por T-Mobile. For information on how to enter & full rules visit t-mobiletuesdays.com on 11/21. 


Es la temporada para un nuevo aparato

Publicado por tmo_marissa 14 de nov. de 2018

Es temporada de muchas cosas: expresar agradecimiento, compartir tiempo con nuestros seres queridos y retribuir. Para muchos, también es cuando comenzamos a bosquejar listas de deseos para regalar en las fiestas.


MagentaFriday.jpgRecent Device Releases

Some amazing equipment's been released this year! With greater network compatibility, never-ending improvements to camera technology, battery size, and processor speed, there's a phone out there for everyone. In addition to this year's heavy-hitter flagship releases from Samsung, LG y Apple, T-Mobile also announced a first-ever US partnership to exclusively retail the OnePlus 6T.


In the event that you're looking for a new phone (or tablet!) to take your "Hi, 2019!" selfie with or send out some holiday e-greetings -- or if you're planning to purchase one for someone you love -- we've got a few more options for you to consider, so, take a peek!



T-Mobile REVVL 2

  • Camera: 13MP RFC/8MP FFC
  • Batería: 3,000 mAh
  • OS: Android O
  • Screen: 5.5” HD (1440x720) 18:9 display
  • 2GB RAM, 32GB ROM, expandable to 128GB
  • Security: Face recognition & fingerprint sensor
  • Water/Dust Resistance: IP52
  • Impact/Shock Resistance: IK02
  • Processor: 1.5 GHz Quad-Core

REVVL 2 Plus de T-Mobile

  • Camera: 12MP + 2 MP RFC/8MP FFC
  • Batería: 4,000 mAh
  • OS: Android O
  • Screen: 6.0” FHD + (2160x1080) 18:9 display
  • 3GB RAM, 32GB ROM, expandable to 128GB
  • Security: Face recognition & fingerprint sensor
  • Water/Dust Resistance: IP52
  • Impact/Shock Resistance: IK02
  • Processor: 2.5 GHz Octa-Core

Samsung Galaxy A6

  • 16MP Performance Camera & 16MP Selfie Camera
  • Pantalla Super AMOLED Infinity de 5.61"
  • Memoria expandible hasta 400 GB
  • Capacidad para banda de 600 Mhz
  • Procesador Exynos de ocho núcleos de 1.6 GHz

Samsung Galaxy Tab S4

  • Cámaras trasera de 13 MP y frontal de 8 MP
  • Carga rápida
  • Micrófono de campo lejano
  • S Pen
  • Memoria expandible hasta 400 GB


Get Your Holiday On!


If you're thinking that one of these new devices would be the perfect fit for that checklist you're making, then don't waste a minute! You can order any of these devices (or whatever else strikes your fancy) through My T-Mobile, la Aplicación de T-Mobile, with our Care team by dialing 611, or at a tienda T-Mobile cercana.


For those of you who pride yourselves on chasing a deal, Magenta Friday might just be the perfect thing for you. Consulta la Magenta Friday breakdown in our T-Mobile Newsroom, and follow up for specifics here in our Deals space on Support o en el designated Magenta Friday page.


Share Your Plans

Whether you're planning on some tech shopping or not, we're wishing you a happy start to the season!

We'd love to hear about the deals you're chasing on Magenta Friday or Black Friday, your plans for Small Business Saturday, Cyber Monday, Giving Tuesday -- or all of the above -- in our Comunidad de asistencia de T-Mobile!


T-Mobile ofrece el nuevo iPad Pro

Publicado por tmo_marissa 9 de nov. de 2018

We're always excited to offer the latest and greatest, so T-Mobile is stoked to offer the new iPad Pro. With all-screen design and next-generation performance, this is the most advanced and powerful iPad ever.


NewiPadPro.jpgThe New iPad Pro

T-Mobile will be launching the 64GB and 256GB versions, and are available in stores and online now! The new iPad Pros are available with 11-inch or 12.9-inch Liquid Retina display and feature stunning color accuracy. Thanks to the new A12X Bionic processor, these iPad Pros can get the job done fast!


Don't let the sleek design fool you -- though these devices weigh barely a pound, they're no lightweights. With a full charge, they've got up to 10 hours of battery life to keep you going all day. Face ID gives the iPad Pro secure facial authentication, and with USB-C support, you'll be able to charge a second device right from your iPad.


Más info

We've got all of the specs you're dying to see outlined here on our Support site. Más información sobre el iPad Pro (11 pulgadas) o la iPad Pro de 12.9 pulgadas (3ª generación), and pick the one that's right for your holiday shopping list now!


Obtén el tuyo

Ready to get yours? Visit a retail store, open your T-Mobile app, or head on over to T-Mobile.com and treat yourself to an advanced tech powerhouse iPad Pro 11 inch o iPad Pro 12.9 inch hoy.


For more information on iPad, please visit: www.apple.com/ipad

For more details visit: es.T-Mobile.com/offers/samsung-phone-deals.


La historia de un héroe

Publicado por tmo_marissa 9 de nov. de 2018

El ingeniero en sistemas, Otto Chan-Arias, pasó de ser de los mejores en la Fuerza Aérea a ser de los mejores en T-Mobile: un camino al éxito que desea compartir con otros veteranos en todas partes. You can read his full story on our sección de noticias de T-Mobile, just in time for Veteran's Day.


La historia de un héroe

OttoMarchTO.jpg"I want to be a point of contact for any veteran who wants to come to work for T-Mobile," says Otto Chan-Arias. The former airman's open-door policy to military personnel supports that of the company, which is dedicated to hiring 10,000 more veterans and military spouses by 2023. Born in Costa Rica and raised in Washington state, Otto eventually found his way from the Air Force to working as a Senior Unix Systems and Design Engineer at T-Mobile.


Read a small sample of his story below and visit our Sala de prensa to read the full interview, where he takes us from his experience on the battlefield to resetting his civilian career with the help of company benefits – and share how he plans to pay it forward to help others making similar job and life transitions post-service.


What led you to the Air Force initially?

I just always wanted to serve something larger than myself. I wanted to be like my Dad, who served in the Army. He wanted me to join the Air Force, because he liked its reputation within the military branches. So in 2007, at age 19, I did. It was one of the best decisions I ever made.


What was your active duty experience like?

My training was full of childhood dreams come true. In jump school, I got to freefall parachute from airplanes. Air assault school included repelling from helicopters. Sniper training, close-quarter combat training and so much else showed me the full capability of our military. I also got to travel to various countries, including humanitarian missions to help those in need during natural disasters, and see and interact with so many different cultures around the world, which was awesome. Ultimately, while serving in Afghanistan as a close precision engagement team leader, my unit got hit by an IED (improvised explosive device) where I suffered a TBI (traumatic brain injury). I received an honorable discharge, and was awarded a Purple Heart for wounds received in action.


What does Veterans Day mean to you?

Veterans Day is a time to celebrate the people who have sacrificed. My Dad, he got shot three times in Vietnam, so anytime Veterans Day rolls around, I call him and we talk. To me that's special. It's one day of the year set aside for Veterans to be recognized as heroes. It means the world to me. T-Mobile sponsors the Veterans Day Parade in New York every year - I marched in it last year. It's just awesome.


Read Otto's full interview aquí!


Donate & Educate

We stand ready to support our military and veterans. Two veteran organizations that T-Mobile supports are FourBlock, which focuses on creating courses to help veterans transition from service to the civilian workforce, and relief organization Team Rubicon, which offers veterans a chance to extend their service by directly helping those impacted by natural disasters.. In partnership with T-Mobile and Columbia University, FourBlock announced it will make FourBlock Online, an online career transition course specifically designed for veterans and the entire military community, available for free starting November 14, 2018.

And, through MLB military initiatives Hats off for Heroes y Home Runs for Hurricane Recovery, T-Mobile has raised and donated more than $5.1 million towards Team Rubicon’s hurricane relief efforts.


Veteran's Day Events

To join us in celebrating the men and women and their families who have served for our country, you can tune in to The Tonight Show Starring Jimmy Fallon on Nov. 9 for a Veteran’s Day special or the iHeartCountry ‘One Night For Our Military’ concert featuring Brantley Gilbert and Eli Young Band (streaming at 7 pm PT on Nov. 11 at iHeartRadio.com/military), both sponsored by T-Mobile.

Hey, T-Mobile Community! It's National Jersey Friday, and we want to see your team spirit!


jersey.jpgDo you have a sacred jersey that you only wear on game day and refuse to wash all season because it's bad luck? Did you drop a cool $100 on a super official league jersey that you're scared to wash because you don't want to ruin it? If so, y'all should really wash your clothes, 'cause the stink factor at this point in the season is probably reaching critical levels.


Anyway, if you own a jersey, we have a contest for you! Show us how you celebrate game day (or any day) by putting on your favorite jersey and taking a picture. It doesn't actually have to be a football jersey -- we'd love to see you rep the t-ball team you coach o la soccer team you root for, or just show your pride in any jersey you own!


You can take a selfie or have a friend help with that perfect posed shot. Post your picture below for a chance to win a T-Mobile jersey or a T-Mobile backpack so you can show off your team pride and your #TeamMagenta pride!


El concurso

Starting this afternoon, 11/2/2018, through 11/18/2018, we want you to put on your jerseys, snap a pic, and share with us here. Once the deadline for entries closes, our T-Mobile Support Community staff will select three winners – a first place prize winner and two runners up. We’ll be judging entries based on creativity, commitment to your theme/team, and how much you can integrate that sweet jersey into your shot. Don't be afraid to get crazy (but stay safe).


If you’re the lucky first place winner, you’ll get your choice of either our Home Run Jersey or our Cycling Jersey, both highly fashionable and hand woven with Luck Silk from the rare Silkworm of Good Fortune. Wearing this jersey under your team's jersey increases your team's shot at winning by 0.0021%, which is all you really need sometimes! *  Also, sorry, there's no such thing as the Silkworm of Good Fortune, and these jerseys are more than likely just a poly blend. They're still stylish, though!


If you’re one of the two runner ups, we’ll send you a super awesome T-Mobile Backpack, which you can wear on top of your jersey (over your shoulders, specifically), to increase your team’s shot at winning by 0.0019%! *


How to Play:

  1. Wash your jersey (optional).
  2. Put on your favorite jersey (head first or arms first, no judgement here!).
  3. Take a picture of yourself wearing the jersey or have a friend take a picture of you in your jersey -- maybe while you’re yelling at the TV as though the coaches can hear you.
  4. Post your picture as a reply on the official contest thread.



  1. Photos must be posted between 11/2/2018 at 3:00 PM ET and 11:59 PM ET 11/18/2018 to qualify.
  2. Keep the photos family friendly, for the love of pigskin!
  3. You have to be at least 18 years old to participate.
  4. Full contest rules can be found aquí.



*These statistics are not promises, and data has not been analyzed by any statistician. In fact, no data has been collected. Sorry, guys! FWIW, we'll root for your teams!


El Un-carrier @ BlizzCon 2018

Publicado por tmo_marissa 1 de nov. de 2018

Everyone knows we're fans of disruption over here at #TeamMagenta, but when something's cool - we stick with it. That's why we'll be back as sponsors for the fourth consecutive year at BlizzCon!


BlizzCon LogoBlizzCon is one of the most anticipated gaming events on the planet, especially for fans of Blizzard Entertainment's game titles like World of Warcraft and Overwatch. On Friday, November 2nd and Saturday, November 3rd, BlizzCon will host a payload of esports championships in Anaheim, CA.


T-Mobile is also sponsoring the highpoint of BlizzCon: the Overwatch World Cup Finals. The top 8 national teams remaining from the summer group stages - including Team USA, with T-Mobile donned on their uniforms and even more support from #TeamMagenta - will battle it out in a single-elimination tournament to crown a world champion.


T-Mobile Official Sponsors of the Overwatch World Cup

At BlizzCon we'll have a Magenta VIP seating section for T-Mobile customers in the Overwatch Arena as well as and an Un-carrier Lounge where fans can watch all 5 BlizzCon livestreams, meet Team USA, take their shot (of the photo variety) with the MVP trophy and create a custom poster to rep their favorite team. To make sure everyone can stay connected with all the BlizzCon action, we're stationing charging lockers throughout the event and providing complimentary Wi-Fi at the convention.


Those who can't make it to Anaheim can catch the action on Twitch, MLG.tv and BlizzCon Virtual Ticket (PPV). And everyone – no matter where you are - can vote for the Overwatch World Cup MVP, presented by T-Mobile, on Twitter using #TMobileMVP and your choice's gamer tag. With almost 70K fan votes last year, we're hoping this year's MVP vote is even more successful than a perfectly timed Gravity bomb/Dragonstrike wombo combo!


For Overwatch players, any gamer, or fan -- every second counts, so they deserve a network that can keep up. That's why we hope they'll choose to dominate the game with America's Fastest Unlimited Network for 19 quarters running based on real customer data. To read more about T-Mobile and our esports initiatives, check out what we helped craft for the first ever Overwatch League Grand Finals this summer, and to learn more about T-Mobile and esports, and read a few modest mobile gaming tips, check out Up Up Down Down Left Right Left Right B A Start!

T-Mobile Team USA


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