tmo_marissa

¡El LG G8 ThinQ está por llegar!

Publicado por tmo_marissa 1 de abr. de 2019

¿Estás listo para vivir tu fantasía de ser un agente secreto? We've got a mission for you.

Last month, T-Mobile's own @AskDes went undercover spy style to announce that LG's latest smartphone, the LG G8 ThinQ™, would be coming to the Un-carrier. Check out his suspenseful secret agent unboxing video aquí!

 

Get Smart

This superphone comes with innovative front-facing sensors for touchless control, so you can easily access most-used apps, answer/reject calls, snooze/stop alarms and increase volume without touching your phone. It also comes with Hand ID, which allows you to unlock your phone just by hovering your hand over the device -- so if you find yourself suspended from the ceiling, breaking into a highly classified building during a covert op, then the LG G8 ThinQ is the phone for you.

 

With dual rear 12MP and 16MP cameras, a Wide 8MP front camera and a 6.1-inch QHD+ FullVision OLED screen, you'll have everything you need to snap quick, clear shots of Top Secret documents and share them with your fellow spies. Remember, the phone can detect your hand, but not double agents -- so stay alert.

 

LG_G8_ThinQ_Aurora_Black_Carmine_Red_Combo_RGB.jpgThe LG G8 ThinQ also has a new Crystal Sound OLED speaker technology that moves the speaker under the entire display to create a surround sound-like experience.

 

And don't worry, the LG G8 ThinQ is the latest device that taps into T-Mobile's 600 MHz Extended Range LTE network, giving you better coverage than before in buildings (while retrieving classified documents) and in rural areas (during high speed chases). Okay, so maybe you won't use these features to perform those exact tasks -- but the phone is a pretty awesome choice for regular folks, too.

 

Obtén el tuyo

Pre-orders open on April 5th at 5:00 AM PT, or you can pick one up in T-Mobile stores on April 12th. The device comes with 128GB of memory in Aurora Black or Carmine Red. Learn more about the just-announced offer for the LG G8 ThinQ in our Deals section aquí!

Atención fanáticos del béisbol, fanáticos de los regalos, fanáticos de T-Mobile... ¡todos los fanáticos! T-Mobile is back as the Official Wireless Sponsor of MLB – and, for the fourth straight season, the Un-carrier is giving customers a year of FREE MLB.TV on March 26th!

 

MLB.TV is a Home Run

T-Mobile y MLBT-Mobile and Major League Baseball (MLB) announced this week that they've re-upped their partnership for four more years. To celebrate, the Un-carrier is continuing to go to bat for its customers with unbeatable benefits including a FREE year's subscription of MLB.TV and the MLB At Bat app's premium features-a $118.99 value-via T-Mobile Tuesdays.

 

"We love baseball, and clearly, so do our customers! They streamed nearly 3 MILLION hours of baseball with MLB.TV in 2018 - two times more than the year prior," said John Legere, CEO of T-Mobile. "Locking in four more years with MLB means four more years of Major League perks."

 

Con T-Mobile Tuesdays, Un-carrier customers get fun freebies and deals, just for being a customer. So naturally, T-Mobile is going hard for baseball fans!

 

T-Mobile customers can claim their free MLB.TV subscription through T-Mobile Tuesdays starting Tuesday, March 26th until Monday, April 1st at 11:59 p.m. ET. Android users can claim via the Aplicación T-Mobile Tuesdays and iOS users can claim via the T-Mobile Tuesdays website. MLB.TV delivers both home and away broadcast feeds, including live access to every out-of-market regular season game.

 

Baseball fans can watch games on their favorite supported devices and enjoy live game DVR controls to pause and rewind live action. AND, the MLB.TV subscription includes all the premium features of the MLB At Bat app (a $19.99 value), featuring enhanced pitch tracking, home and away radio broadcasts and more.

 

 

 

Más info

For ALL the news about T-Mobile's renewed partnership with MLB, check out our sección de noticias de T-Mobile! For more information on all things T-Mobile + MLB, visit www.t-mobile.com/mlb. And lastly, to read up on T-Mobile Tuesdays and the offers available on March 26th (including a free taco from Taco Bell and $.10 off each gallon of gas on one fill-up from Shell up to 20 gallons) visit www.t-mobiletuesdays.com.

Motivar a los jóvenes a soñar y resolver desafíos es la forma de construir un mejor futuro para todos. Así last May, T-Mobile partnered with Ashoka to launch the Changemaker Challenge. The call to young innovators was simple: share your big ideas for positive, lasting change in your communities. Earlier this month, the leader of one of the six winning teams and a CEO favorite, J.I. of Dios del Sol, shared his journey so far with our sección de noticias de T-Mobile and Good Morning America, detailing his plan to revolutionize and democratize solar power across Puerto Rico.

 

A History with Hurricanes

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As J.I. explained to the Sala de prensa, the need he sees for his home island is fueled by a history of hurricane experience.

 

As a toddler, the '98 arrival of Hurricane George sent J.I.'s mother out into the storm searching for electricity so she could administer his asthma medication. At seven, he saw images of Hurricane Isabel making landfall and the fascination cemented.

 

From that point on, J.I. "followed every hurricane like a hawk," he says, "like a little weather man."

 

In 2005, Hurricane Katrina's quick and unprecedented strength made an impression, too. But twelve years later, when J.I. was far from home at college in DC, "Huracán María hit, and that changed everything … Maria decimated our island."

Bringing Power to People

When an NPR mindfulness challenge inspired J.I. to consider solutions to Puerto Rico's debt crisis, he hit on modernizing his home island's energy grid as a source of financial relief. In the wake of the storm, watching scenes he recognized from Katrina play out in his own community, the idea took a turn, and Dios del Sol was born.

 

Dios del Sol aims to overhaul the island's energy distribution by leveraging places of worship and other buildings belonging to faith-based organizations to distribute solar. Too often, the needs of those injured during a storm can't be met without power, and the lives lost multiply throughout recovery as grid restoration stretches on. Dios del Sol will ultimately create a micro-grid of weather-proofed power to prepare the island for future storms. And they're testing their model right now - using his local church, which they hope to have "launching a fully retrofitted solar micro-grid by Earth Day this year and begin to bring along other nearby churches after."

Through Changemaker Challenge, J.I. and Giovanni received $10,000 to get their idea off the ground. It allowed them to build a small team, and "dare to dream and make those dreams come true." Read the full interview with J.I. on our sección de noticias de T-Mobile, and watch him share his vision with Good Morning America below!

 

The energy that the 2018 class of Changemakers brought to the world by sharing their stories and plans for the greater good isn't going anywhere -- T-Mobile will launch the 2019 Changemaker Challenge later this year. If you're a young Changemaker or know one, visit T-Mobile.com/Changemaker to sign up for a notification when the 2019 Challenge launches!

The deadly tornadoes in Alabama have been devastating for local communities, and our thoughts are with those who have lost family members, friends, and homes.

 

To help support those impacted by these tragedies, a T-Mobile relief truck will be in the Auburn area this week providing wi-fi and supplies such as chargers, water, non-perishable food supplies, gloves, tents, trash bags, etc. to members of the community. The truck will be located at 2807 Lee County Rd 166, Opelika, AL 36804 from Tuesday March 5th to Friday March 8th.

 

T-Mobile customers who would like to donate $10 to the American Red Cross to support disaster relief efforts across the United States can text REDCROSS to 90999. Message & data rates may apply. Se puede encontrar más información en: http://mobilegiving.org/terms-and-conditions/

 

Estado de la red

T-Mobile service is fully operational in Lee County.For questions about your account or service, visit my.t-mobile.com o llama al 611 desde tu teléfono T-Mobile.

Después de 10 generaciones, ¡Samsung sigue ofreciéndote lo mejor y más nuevo! El Samsung Galaxy serie S10 está aquí, con nuevas funciones que llevarán tu experiencia móvil a nuevos niveles. The galaxy's never been closer to your grasp than it is when you hold one of these devices in your hand.

 

GalaxyS10400.jpg

Galactic Features

The Samsung Galaxy S10 series offers some of the hottest technology out there in three different sizes! The S10e (5.8"), S10 (6.1"), and the S10+ (6.4") all boast multiple high-quality cameras for some sweet, crisp photo action and a fantastic 10MP front camera for glamorous selfies. With the all-new 16MP True Vision Ultra-Wide camera, capturing those epic moments is easier than ever. Shooting video is even better with 4K -- on these new devices you can use your 4K camera and the Super Slow-Motion feature to capture truly cinematic moments!

 

Thanks to Bixby, the Galaxy S10 is also like a digital assistant in the palm of your hand -- Bixby makes your life easier by learning your daily habits and tweaking your app preferences so they work better for you!

 

Key Specs

  • Android 9.0
  • 10MP FF/ 16MP RF dual cameras
  • Escáner de huellas digitales
  • Wirleless Powershare
  • Procesador Qualcomm Snapdragon 8150
  • All devices in the Galaxy S10 series support T-Mobile's Extended LTE Bands 12 and 71

 

Tech at its Best

Samsung's device security is both simple and innovative. The capacitive fingerprint scanner on the S10e and the Ultrasonic Fingerprint scanner on the S10 and S10+ protect your device from prying eyes. Samsung's facial recognition technology gives you another great option for protecting your device's information.

 

This S10e packs a 3100mAh battery for hours of usage and standby time, and the S10's 3400mAh and 4000 mAh battery in the S10+ give you tons of time for browsing, photo sharing, gaming and more. And with fast wireless charging, the fun keeps going. These awesome batteries do more than just keep your phone alive - with Samsung's Wireless Powershare technology, you can use the device to charge your Galaxy Buds, Galaxy Watch, or even a friend's compatible phone.

 

Get Yours!

Galaxy S10 SeriesThe Samsung Galaxy S10 series will be available through all channels on March 8th. The S10e comes in in Prism White, Prism Blue, Prism Black, and Flamingo Pink, in either 128GB and 256GB memory models. The S10 is available in the same colors, with the choice of 128GB or 512GB of memory. And for those interested in the bigger S10+ model, you get all the color choices for the S10 and S10e AND more options: Ceramic White and Ceramic Black, with 128GB, 512GB, or 1TB of memory to bank all the apps, images, and files you need.

 

Pre-orders start at 9:01 PM PT on February 20th, so stake your claim by pre-ordering here. You can also use our Aplicación T-Mobile, order online, head to participating tiendas T-Mobile, o contáctanos to place your order. Make sure to visit our Hilo de discusión oficial de la reserva del Samsung Galaxy S10 once your order's placed to chat with all the Galaxy fans! Looking for more details before you make the big decision? ¡Estamos contigo! Find highlights in our Samsung Launch FAQ, and check out all the details in our Centro de lanzamientos Samsung.

¡Hola, Comunidad de T-Mobile! Bienvenidos a febrero. This chilly first month of the year that doesn't feel like an eternity (we don't miss you, January) might not always have the same number of days, but it is always home to a few holidays.

 

On the 13th, we celebrated the inaugural Día nacional de romper con tu compañía de servicio móvil, a day for folks to kick loveless carriers to the curb, and yesterday was Valentine's Day, a day commonly associated with sweets for your sweetheart. We hope you had a chance to enjoy some sweetness yesterday, and participate in NBUWYCD on Twitter -- but if you missed out, no worries! We've got another holiday award to give right here in our Comunidad de asistencia de T-Mobile!

A few days from now, another pretty rad holiday owns the calendar space – February 17th is Random Acts of Kindness Day -- a great day to do sweet things, just 'cause you can. And we'd love to gather a little inspiration by hearing about the sweet things YOU'VE done, recently or in years gone by.

 

The Random Acts of Kindness Search

RAoK.png

 

Starting today, 2/15/2019, through 2/21/2019, we are looking for your best story about being sweet to ANYONE (strangers preferably).

More specifically, we want you to hear about a Random Act of Kindness you've graced the world with. El Support Community Manager Team will review every feel-good story shared and select our favorite to win a $50 gift certificate to our Be Magenta website.

You're probably asking yourself, how does one judge all this good karma? Good question! We're looking for creativity, something that's easy to replicate, and inspirational value (a story that hits us right in the feels).

 

How to make a submission:

  1. Tell us your original story about a random act of kindness you’ve previously done in the comments on our thread aquí.
  2. When the Search closes, the T-Mobile Support Community Manager team will choose our favorite submission and contact the winner via Private Message – so make sure you check your Support inbox!

 

Rules:

  • SIN OBLIGACIÓN DE COMPRA.
  • Open to 18+ in US/DC/PR.
  • Submissions must be received in the comments aquí by 2/21/19 at 11:59 PM ET to qualify.
  • Nulo donde esté prohibido por la ley.
  • Keep submissions family friendly.
  • For full rules go aquí.

¡Háganse a un lado, marmotas y corazones! There's a new holiday in February, and it's one we're stoked to recognize.

If you've spent a little time poking around our Comunidad de asistencia de T-Mobile, you know we're officially holiday people around here. We'll celebrate the traditional and unusual with equal fervor! But we're especially excited to announce the newest addition to the National Day Calendar® holiday roster: National Break Up with Your Carrier Day.

Día nacional de romper con tu compañía de servicio móvil

 

Today, National Day Calendar anunciado that February 13th is now National Break Up With Your Carrier Day... so of course, it feels like the perfect time to consider joining the happiest customers in wireless by switching to the most-loved in wireless – T-Mobile!

We're making it as easy as pacanas a candy heart to toss a farewell kiss over your shoulder and JOIN US with new deals... PLUS, for those of you who are into getting a little social, there's a chance to win awesome stuff by sharing your #MyFunnyBreakUpStory with @TMobileLatino!

 

 

Las ofertas

Starting on February 13th, we'll have two new offers designed to make it easier than ever to switch:

  • First, switch to the Un-carrier and get two unlimited lines and two phones for just $100/month on T-Mobile Essentials with AutoPay. One for you, one for someone you love…and a wireless company with heart eyes for you both.             
  • Second, superphones like Samsung Galaxy Note8, S9 and S9 Plus; Pixel 3 and 3 XL; and otros will be included in #GetOutoftheRed!

We've also got you covered with Carrier Freedom -- find details aquí! And T-Mobile customers get the fastest LTE network for five years running, free stuff every Tuesday, just to say thanks, and the mejor servicio al cliente de la telefonía móvil with a dedicated Team of Experts.

 

El concurso

All week long, @TMobile's very own @JohnLegere wants to hear all the juicy details of your funny breakup story on Twitter (any kind of break up – your stylist, your dog-walker, you pick!). Followers can share their best #MyFunnyBreakUpStory for the chance to win awesome prizes like free phones. Anyone can participate, and John will choose his favorites on Valentine’s Day!

 

Check out the T-Mobile newsroom for all the details, and for more about Break Up with Your Carrier Day, head aquí.

And if you miss it, don't worry. You can join the Un-carrier any time you like. Plus, the next Break Up Day - February 13, 2020 - is right around the corner.

 

 

El gran partido de este año tuvo cifras récords, incluso si los récords eran un poco inusuales. ¿Y los anuncios? ¡Un touchdown!

 

ATLSBLIIIBlog.pngIn case you missed it, T-Mobile ran FOUR ads during the Super Bowl. We were stoked about all of them, but two were a must-see for customers. T-Mobile and Lyft announced during the Super Bowl that they've partnered to give customers a $10 Lyft this month with T-Mobile Tuesdays! AND as if that wasn't cool enough, the Un-carrier is also partnering with Taco Bell to offer customers free tacos EVERY WEEK. ¿Qué es mejor que un taco un día martes? A FREE taco.

 

Why? Because "thank you." That's why.

 

Un-carrier customers get thanked every week with T-Mobile Tuesdays. Maybe that's one of the reasons we're proud to serve the clientes más felices del servicio móvil! To get in on the thanking fun, just download the T-Mobile Tuesdays app para iOS o Android. Check the steps aquí!

 

Since T-Mobile Tuesdays launched in 2016, Un-carrier customers have scored over 186 million awesome freebies and deals through the app, including:

  • 1.3 millones de galones de café gratis,
  • 225 millones de galones de combustible con descuento,
  • 49 millones de horas de películas gratis
  • Offers for Pandora Plus, Live Nation concert tickets, and a ton more.

 

Read more about the new T-Mobile Tuesdays & Taco Bell partnership and find redemption tips in our sección de noticias de T-Mobile, and find details about the pick-me-up Lyft offer in the Newsroom here! And if you're looking for a place to talk about your Lyft, or discuss ideal taco consumption, join our Comunidad para chat about T-Mobile Tuesdays offers this week or ANY week!

Check out the awesome ads below.

 

 

 

 

 

¿Te da envidia no ser parte de T-Mobile Tuesdays? When you switch to America's best unlimited, T-Mobile pays off your carrier's annual service contract and device payments (up to $650 per line via trade-in credit and prepaid card) with trade in and a new device on a qualifying plan. Eso es lo que nosotros llamamos Carrier Freedom. ¡De nada!

 

 

Atlanta.jpgPrepararse verdaderamente para el gran juego va más allá de preparar bocadillos y sacar tus calcetines de la suerte. T-Mobile's LTE network was already Atlanta's fastest, but now we've permanently boosted capacity by up to 8x ahead of Super Bowl LIII. The crowds of fans pouring into the city need to be able to stream, search, chat and share all they want. Atlanta residents and future visitors alike will benefit from the permanent enhancements long after this year's Super Bowl champions take home their rings.

 

Are you ready for some football?

No matter who you're rooting for, if you're on Team Un-carrier, you win. T-Mobile (NASDAQ: TMUS) has expanded LTE network speed and coverage in Atlanta ahead of Super Bowl LIII, permanently boosting capacity by up to 8x at key locations. And T-Mobile customers already had access to the fastest LTE network in the Atlanta metro area!

 

"T-Mobile was already fastest in Atlanta, and now T-Mobile customers get even more speed and better coverage than before. We've made sure our customers will have an incredible mobile experience on game day, whether they're watching from the stands or across the city," said Neville Ray, Chief Technology Officer at T-Mobile. "And at the same time we're making these permanent upgrades that will continue to serve Atlanta long beyond the Super Bowl, we're also laying a foundation for 5G."

 

ATL Metro Speeds

T-Mobile permanently increased network capacity and coverage where the biggest crowds are expected, including Mercedes-Benz Stadium, Hartsfield-Jackson Atlanta International Airport, key hotels throughout the city, along transit routes and at dozens of Super Bowl event venues like Cobb Galleria, Centennial Olympic Park, Georgia World Congress Center and State Farm Arena. The Un-carrier also doubled LTE capacity at SunTrust Park and enhanced the network throughout Midtown, Downtown and around the stadium and tailgate areas so fans can stream, tweet, post and chat all they want.

 

To enhance indoor coverage and speed at key venues throughout the city, T-Mobile deployed more than 300 small cells -- most enabled with License Assisted Access (LAA), an LTE-Advanced technology that delivers more capacity and speed -- and 20 new Distributed Antenna Systems (DAS). Mercedes-Benz Stadium was updated with the highest capacity DAS on T-Mobile's network, with 50% more capacity than the next largest stadium, and the Un-carrier's first outdoor C-RAN system in the tailgating and events areas. C-RAN technology improves network performance in high traffic scenarios, and even helps extend smartphone battery life, so fans can follow and share game day updates without needing to plug in.

 

While football fans in Atlanta take advantage of T-Mobile's kick-*** LTE network, they're invited to see what the future of wireless has to offer as well. T-Mobile  Future of Wireless Truck will be parked at 302 Ted Turner Drive Northwest – just a short walk from Centennial Olympic Park – from 10:00 a.m. to 6:00 p.m. ET Thursday, January 31 through Sunday, February 3. Packed full of real world demonstrations and hands-on interactive experiences, the Future of Wireless Truck brings technology like 5G and supercharged IoT to life.

 

This news was originally posted in our T-Mobile Newsroom -- read more Un-carrier news aquí. For more information about T-Mobile's network, visit https://www.t-mobile.com/coverage.

 

 

Based on analysis by Ookla® of Speedtest Intelligence® data in Atlanta-Sandy Springs-Roswell, GA for Q4 2018.

T-Mobile proporciona asistencia para las cuentas de clientes directamente afectados por el cierre de la Administración de los Estados Unidos para garantizar que su servicio móvil permanezca disponible durante el cierre.

 

DC At Night

Customers who are Federal government employees and need short-term account assistance can work with T-Mobile Customer Care representatives on solutions tailored to meet their needs, including flexible payment options that allow customers to spread their service payments over time. Payment deferral is also an option. T-Mobile is offering the same support to government account customers.

 

To discuss how T-Mobile can help, customers who are Federal employees or Federal government account customers need to call T-Mobile Customer Care (611 from a T-Mobile device or 1-877-746-0909 from any phone).

 

Payment plans are also available for affected T-Mobile for Business customers. Customers can contact their account representative.

BackUpSmall2.jpgEl nuevo año es una página en blanco y, si estás planeando una gran historia de mejoramiento personal para 2019, estás en buena compañía. Muchos de nosotros haremos resoluciones para este año. We have three hundred and sixty days (plus) to conquer that daunting solo hike, develop a fool-proof savings plan, and overhaul our eating habits -- but why not start small and snag some success up front?

 

Back Up Your iOS or Android Phone

 

Get a handle on the promise of the new year ASAP by mastering a little tech maintenance. Watch below as T-Mobile's own Des walks through the painless process of backing up with iOS or Android.

 

This step by step tutorial might not save pennies for that 2019 nest egg -- but it might help you save your important data in case the new year's got a curve ball in store for your iPhone or Android device. You can also find the step by step back-up guides right here on Support.T-Mobile.com! Read all about backing up with iOS aquí and find the Android how-to aquí.

 

 

Haz clic aquí to watch more T-Mobile how to videos with Des!

tmo_marissa

Guía de ayuda de A Very Magenta Holiday

Publicado por tmo_marissa 19 de dic. de 2018

Winter-blog-banner-3.png

We've got Netflix and Gogo and Slow-Cooker Sundays ♪
Taxes included and T-Mobile Tuesdays

And our fans will recall
♪ The greatest Experts of All

T-Mobile, the Un-carrier ♫
♫ Just wants to let you know

That we hope your holiday season
Is filled with a magenta glow

For all of these perks and features
♪ JOIN US now and stake your claim

T-Mobile the Un-Carrier
is here to change the wireless game!

 

Holiday Family

Get help setting up your new favorite toy

Whether your new bundle of electronic joy was delivered by Santa or your sweet local UPS guy, Chad, chances are that you'll need a little help setting up that brand new phone.

 

Frosty the Snowman will ask you if you're married, but he won't help you move your photos from your old phone to your new one! Toma un poco de rompope (pero no demasiado) y lee cómo los niños y las niñas que se portan bien pueden configurar su nuevo Android o iPhone.

 

 

 

Island of Misfit Links!

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El invierno trae un montón de cosas buenas, amigos y familiares, días festivos y celebraciones, pero también puede traer mal tiempo y peligrosas tormentas. Snow, sleet, ice and wind create treacherous conditions that lead to power and network outages.

WinterSafety.jpg

 

Rest assured, we're ready. T-Mobile's engineers have been actively preparing for winter conditions throughout the season so we can quickly respond to network outages just as soon as it's safe to do so. Before storms hit, we set up an engineering command center and deploy rapid-response teams to minimize potential interruptions to wireless service. In addition, T-Mobile's Geo-Redundant Network Operation Centers (NOCs) closely manage network traffic and further coordinate the response. In short - we've got you.

 

Now, want to take steps to get yourself ready? Aquí hay algunos consejos:

 

Stay Connected:

  • Keep phones and devices fully charged. There is nothing quite like losing power when your phone is at 4% battery, so make sure to keep your devices full of juice.
  • Have additional chargers and battery back-ups stored at home, work and in your car.Back-up batteries are crucial if power goes out, particularly at home and work. In case you get stranded which traveling, you'll want to have a charger handy so you can connect with loved ones. If you need to stock up, there are some great options      aquí.
  • Pre-program important numbers in your phone. In an emergency, you want to have your kids' school, your boss, local police and fire departments, power company, etc. readily accessible to call.

 

Be prepared at home in case of power outages or being snowed in:

  • Have flashlights and batteries ready. Make sure they are in working order and easy to find if power goes out at night! Be careful using candles, too!
  • Stock up on non-perishable food and water. If the power goes out, food in your refrigerator can go bad quickly.
  • Keep coolers on hand. In case the power goes out, you may be able to keep refrigerated food longer if you have coolers and ice.

 

Even with advanced preparation, service interruptions can happen, particularly if there are power outages. If your service is interrupted during a storm, here are some things to keep in mind:

  • Stay safe and calm. Our engineers are aware of outages immediately and will work 24/7 to get service restored as quickly as possible.
  • Hazardous conditions may cause delays. Downed trees, power outages, and other obstacles can hinder restoration efforts. Engineers will make repairs as soon as it's safe to do so!
  • If you still have power but no mobile service, try Wi-Fi calling, which lets T-Mobile customers with capable devices to text and make and receive calls via a Wi-Fi connection. For Apple phones, go to Settings > Phone > Wi-Fi Calling and for Android phones, go to Settings > More Connection Settings > Wi-Fi Calling

 

If you still have a connection to the T-Mobile network during and after a storm, here are a few reminders:

  • Send a text instead of calling. Text messages are more likely to get through a wireless network during high-usage periods because they take up fewer network resources.
  • If you need to make a call, consider keeping it short so others can also get through. The number of calls typically spikes during severe weather events, so keeping the lines free for emergency workers and your neighbors would be appreciated!

 

These reminders were originally posted in our sección de noticias de T-Mobile -- follow the Newsroom for more important alerts for customers, and stay safe – and warm!

Ok, si eres como yo, "megahertz" es un tema que está a la altura de "cómo zurcir calcetines" en la lista de cosas que es necesario saber. If you can feel your eyes glaze over at the very mention of the word, you've probably been wondering, "SO WHAT?"

 

TorreWell, let me tell you - this is a big deal - like, a T-Rex loose in Seattle sized deal (with all of the excitement but none of the destruction & chaos). Lend me your eyes for a hot minute & I promise, you won't regret it!

 

First, let's catch up on some recent events. Last year in April, T-Mobile made its largest network investment ever, tripling its low-band spectrum holdings by cleaning up at 600 MHz auction. And in early fall of this year, we were able to officially announce this phenomenal improvement in over 2,700 cities, throughout 43 states, including Puerto Rico!

 

Now for the real meat and potatoes. What does this mean for our amazing customers?

 

For starters, you'll be seeing up to 4x stronger service in most buildings - this can include hard to reach places like cement apartments, stucco houses and cinder block shopping centers (aka "the dead zone"). You'll also enjoy signal capable of travelling twice as far! Pair that with our recently announced Team of Experts, communities of specially trained Experts dedicated to serving your local region anytime you need to call or message in (if you haven't checked out our app recently - you're missing out!) and it's official - we've started a movement, thrown down the gauntlet - and dedicated ourselves to providing you, our customer, with a truly Un-carrier experience whether it's the signal your phone receives, or the service you receive personally.

 

With just a click of the mouse, you can check to see if your current device (or the new one you’re lusting after) is compatible. One more click, and you can check to see if your hometown is on our list of places already being blasted with that sweet 600MHz Extended Range LTE.

And this really is just the beginning - 5G is on the horizon. Earlier this month we hit a major milestone on the road to 5G, completing the first 5G data transmission on - you guessed it - 600 MHz. Learn more in our sección de noticias de T-Mobile!

 

We’ve got you covered & we won’t stop!

 

 

 

Guest Blog

ATENCIÓN: ¡cualquier persona que quiera ayudarnos a dar por una buena causa! T-Mobile's making more than $2M available for customers, fans and employees to donate on November 27th.

 

656x369_GivingTuesday_112718.png#GivingTuesday the Un-Carrier Way

Tis the season of giving, and T-Mobile wants to help everyone get into the spirit by giving back this Giving Tuesday. To do that, we'll make more than $2 million available to customers, fans and employees who want an opportunity to do some #GivingOnUs.

¡Es simple y sin compromiso alguno!

 

On Giving Tuesday, November 27th, here’s how it will work:

  • T-Mobile Customers:Through the T-Mobile Tuesday app, every customer can give 10 meals* (on us!) to Feeding America®. Customers will also get the chance to win the opportunity to have T-Mobile donate up to $25, $100 or even $500 –to their favorite charity.**
  • Everyone: Every time anyone tweets with the #GivingOnUs hashtag, T-Mobile will give 10 meals* to Feeding America. In total, via Twitter and the T-Mobile Tuesday app, up to 10 million meals ($1 million) will be donated to Feeding America!
  • Empleados de T-Mobile : La Fundación T-Mobile depositará por lo menos $27 en cada Cuenta de Donación de los empleados de T-Mobile, que pueden dirigirse a cualquier causa benéfica de su elección.

 

"We love giving back during the holiday season and this Giving Tuesday we want our customers, fans and employees to do their #GivingOnUs!" said John Legere, CEO of T-Mobile. "We're making it easy. We're putting more than $2M in their hands and giving them the opportunity to donate to some amazing organizations that will make a huge difference in our communities."

 

The Un-carrier's commitment to charitable giving goes far beyond just one day. So far in 2018, T-Mobile has donated more than $8 million and offered more than 34,000 volunteer hours to organizations that support youth, veterans, the environment, disaster recovery, ending hunger in America and more. This doesn't even include donations to come from our Giving Tuesday campaign this year - which kicks off our busiest giving season of all!

 

For updates or to learn more about T-Mobile’s charitable giving, visit: https://www.t-mobile.com/responsibility.

 

*Feeding America Donation: $1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

**Sweepstakes: SIN OBLIGACIÓN DE COMPRA. Open to residents of the 50 U.S., P.R., and D.C. 13+. Enter from 11/27/18 @ 5:00 am ET to 11/28/18 @ 4:59 am ET. Nulo donde esté prohibido. Patrocinado por T-Mobile. For information on how to enter & full rules visit t-mobiletuesdays.com on 11/21. 

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