• WiFi Calling stopped working on LG K30

    I have an LG K30.  I use WIFI calling at my dad's because he has poor cell coverage.  About 3 weeks ago it quit working.  I spent about an hour on the phone with support.  They said everything is g...
    última modificación por janie6050
  • Prepaid - Mobile Internet Plans Canada

    Hello everybody,   i have an account with "$40 Simply Prepaid 10GB LTE - Unlimited Talk, Text, Data" and additionally activated the Mobile Internet Plans North America (Canada/Mexico) for $5. Unfortunately, d...
    creado por checkerwally
  • DO you check bill?(you should TMobile illegaly charges/fraudulent activity)

    SO this haopened tmobile tried to illegally charge me.  I called them out on it and Carrie the agent was like oh well we refunded it so no big deal but only reason you refunded it is because i called you out on i...
    última modificación por magenta9979839
  • Prepaid balance expiration

    I am struggling to understand when (or whether) my prepaid balance will expire.  I had previously been told in a store that my refills last 12 months, but I saw two different dates on the last refill - neither ...
    última modificación por luckydonut
  • Less than 0.5mbps data speed on 4G LTE

    Hi, this is my 1st time posting this forum.  I recently moved to a new place in California zip code 91731 where, in T-Mobile coverage map, I'm supposed to get "Good" coverage.  However, average download ...
    última modificación por shing0zilla
  • Question regarding FamilyMode plan

    My wife has an iphone 7 and is under Verizon, can she still download FamilyMode under her phone to monitor our son's phone?
    creado por magenta8357995
  • Llamadas WiFi

    My daughter is going on a European trip in August.  She will be flying into London, and flying out of Paris.  We have the T-Mobile One Military plan so she will get unlimited data and messages, but will she ...
    última modificación por magenta5258368
  • Official Apple Pre-order & Discussion Thread

    We're stoked to introduce Apple's fall line-up, heading to T-Mobile!  Pre-orders for the Apple iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, and Apple Watch Series 5 begin bright and early Friday, September 13 at...
    última modificación por tmo_amanda
  • LG V30 Official Pie

    The official Pie version for the V30 is out now, and will the Tmobile team will provide the Pie update for the LG V30 or not?
    última modificación por magenta9324974
  • Worried about order

    My mother decided to switch to T-Mobile 2 weeks ago, we made an order for the iPhone XR. It's been 2 weeks have still no confirmation email and there is no order number for us to check to be certain, it's ...
    última modificación por mr.perry
  • Stock Firmware for Revvl 2 Plus

    I need the stock firmware for my Revvl 2 plus   Here are the particulars:   Hardware:mt6763 Board:a70axltmo CPU ABI:armeabi-v7a Manufacturer:tcl Model:revvl 2 plus Android Ver:8.1.0 bootloader ...
    última modificación por hifi1969
  • Can't Text or Call

    I temporarily unlocked my phone because I'm currently overseas and wished to used a local sim. I have some business that requires that I receive texts on my US number however. When I'm using the local sim, everything ...
    creado por mrnotme
  • EIP Account still shows active after account paid off ?

    I upgraded online to a LG V20 from an Alcatel 4s back in August and did it online. After not receiving the phone and getting nowhere I dealt with T-Mobile on Facebook and they sent me a replacement for the phone I did...
    última modificación por kpo6969
  • NoPort SIM swap Protection

    VICE: T-Mobile Has a Secret Setting to Protect Your Account From Hackers That it Refuses to Talk About. https://www.vice.com/en_us/article/ywa3dv/t-mobile-has-a-secret-setting-to-protect-your-account-from-hackers-tha...
    última modificación por snn555
  • Cant add second line to prepaid account

    Hello,  2 days already i'm trying to add second line to my prepaid account.  There were a lot off calls with t-mobile support. Attempts with t-mobile store employees and my own attempts.  All atte...
    última modificación por skorobogatko117042
  • Caller ID Not Correct

    I have a $45 prepay 30-day plan. I am trying before I switch from AT&T. When I call the receiving party Caller ID window reads "Cell Phone IL" and my cell number but not my name as it did under my AT&T Number....
    última modificación por allenm28
  • How can i check on my phone's unlock status?  I placed the request already.

    How can i check on my phone's unlock status?  I placed the request already.
    última modificación por mmc978
  • pre-paid phone line

    I have a pre-paid line that I do not use, however I am still being billed $27.83 each month acct. I wish to cancel the pre-paid line only. I have an acct. with unlimited everything that I would like to keep.  H...
    última modificación por magenta9942036
  • auto refill or refill by credit card doesn't work

    I trying to refill my account by credit card but if i click the "use a credit card" button or "auto refill" button then they automatically go back to t mobile home. What can i do?
    última modificación por magenta3836211
  • Galaxy S10, you refuse to unlock

    I have a galaxy S10 that I bought from pre-order on the samsung website. At the time I was unable to click the unlocked option and chose t-mobile since we would use it on the network anyways. Now we are moving oversea...
    última modificación por magenta9627914