• Unlocking Samsung S10+

    Been having issues with unlocking a T-Mobile branded S10+ I bought through Samsung back when they were first released. The device has been paid off for well over 40 days, my account is in good standing, and all requir...
    última modificación por zbrendan
  • unlocked iphone 7  32 gb

    Hello, I want to ask, can I unlock my Iphone 7 32 GB? I immediately found out that it is locked under T-mobile USA. I have already read the requirements, but I can't understand whether I fit these requirements o...
    última modificación por dobryuvecher
  • LTE Galaxy Watch W/ DIGITS Line Duplicate Messages

    This is a total mess. I bought a $400 watch and I am paying $15 a month for service but can't find anything that helps.  Whenever I leave my phone and my watch switches to LTE, EVERY message since I last disconne...
    última modificación por nwoodco1
  • Personal Hotspot with Amazon Fire Stick4K problems

    I am not able to stream  using Netflix or any of the other streaming apps via Amazon Firestick 4K connected to T Mobile Personal Hotspot. The YouTube App does not stream but Youtube streams if I just launch it vi...
    creado por mohandesai
  • S8 active update is out

    The update is out for the s8 active and it looks like they copied apple's iOS
    última modificación por kellyx5913
  • Two prepaid numbers on account prevents account access

    I recently got a new prepaid sim while travelling in the USA. I had the exact same type of SIM a year or Two prior as well. i was able to successfully add my new number to my existing t-mobile account (I know this as ...
    última modificación por magenta9933642
  • T-Mobile denying connection to one specific roaming tower

    I frequently travel to a remote area of southern Utah that is served by only one tower near the top of Navajo Mountain.   This tower is shared by National Park Service (VHF), Verizon, and Commnet-USA. Acc...
    última modificación por magenta7260579
  • It shouldn't be this difficult

    Ordered the test drive hotspot.  Online.  With an account I created, including a 4-digit pin.  Worked fine.  Hotspot arrived today.  Can't use it 'til at LEAST Saturday (more likely Sunday w...
    última modificación por tmhotspot5895
  • LTE WiFi Gateway reliablility?

    hello all, we've had the Home Internet service for a week or so. and at least twice, the gateway device had to be power-cycled to bring back internet access. otherwise, it has performed just great, getting upwards ...
    última modificación por gahiatenn
  • How can I get T-Mobile to correctly apply the $10 Kickback discount each month without having to call?

    Each month I have to call into customer support to get the $10 kickback discount for using less than 2 GBs of data. Without fail, it's never applied to my bill and my dad's line has not ONCE used over 2 gigs of data. ...
    última modificación por dstella87
  • Wireless Camera MMS settings

    My Scoutguard 580M using a T-mobile SIM card recently stopped sending messages. I tried updating the information but have had no luck transmitting images. My old settings were [MMS Setting] URL=http://216.155.174....
    última modificación por magenta9892938
  • Wireless Camera MMS Settings

    My Scoutguard 580M using a T-mobile SIM card recently stopped sending messages. I tried updating the information but have had no luck transmitting images.  My old settings were [MMS Setting] URL=http://216.15...
    última modificación por magenta9892938
  • No longer able to use FTP on hotspot

    I am a photographer that has to send photos on location.  To do this I connect my MacBook Pro to my iPhone 6 via the hotspot.  Back in May it worked just fine but this weekend when I tried to send photos via...
    última modificación por rickulreich
  • Caller ID for outgoing call is not working with T-Mobile One Plan.

    Caller ID on my family plan was working perfectly fine on Aug 21, 2019, week after the caller ID on family plan reset to Primary owner's name. I have called Tech support 3 times, every time with the promise to solve ...
    creado por npat
  • Galaxy spam protection

    I have a T-mobile prepaid plan. I use an unlocked Samsung Galaxy S8. I get multiple robocalls per day and I want them to stop. T-mobile offers a scam blocker feature only to postpaid plans. Samsung has a built-in Sm...
    última modificación por chronicidal
  • retrieve deleted voicemail

    Is there a way to retrieve a deleted voicemail?
    última modificación por sistersinhim2@gmail.com
  • Android SPL 2019-08-05 Availability

    Does anyone have any idea when the 8/5 Service Patch Level will be available on T-Mobile?  I am currently blocked from my work email and calendar due to the vulnerability announced here and I can't find anythi...
    última modificación por shenkutech
  • T-Mobile's Webpage

    I am a 20 year customer of T-mobile, but I am very frustrated and may not be a customer much longer.  Over the past year or two, I have found it increasingly difficult to access the TMobile website, regardless ...
    última modificación por magenta6910903
  • iPhone 11 Pro and Pro Max on JOD

    How much is the iPhone 11 Pro and Pro Max going to cost monthly on Jump on Demand?
    última modificación por curligirlibabe
  • I bought a new phone within the return policy and I want to return it to get the new iPhone 11 Pro Max. How do I go about this?

    Sorry if this is a basic dumb question but i've never returned or pre ordered a phone before. I bought a new iPhone on Sept 2nd which is still within the 14 day policy. I wanted to return the phone and get the new iPh...
    última modificación por lorenaluisa