How to reset the APN on an Android device

    Learn how to reset the APN on your Android device. Incorrect APN settings can cause problems when trying to use data services.

     

    To reset the APN:

    1. Asegúrate de lo siguiente:
      • You haven't downloaded a battery saver app. These apps can disable the APNs. If you have downloaded one of these apps, uninstall it.
      • Your device isn't in Airplane mode.
    2. Desde la pantalla de inicio, presiona la tecla Menú .
    3. Tap Settings > Wireless & networks.
    4. Check Mobile Network.
    5. Presiona Redes inalámbricas.
    6. Make sure the following are checked:
      • Habilitación de datos
      • Utilizar paquete de datos
      • Roaming de datos
    7. Tap Access Point Names or APNs.
    8. Presiona la tecla Menú.
    9. Selecciona Restablecer a predeterminado.
    10. Test your data connection by accessing a web page.

     

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