How to upgrade your BlackBerry device software

    Learn how to upgrade your BlackBerry device software. Updating your software will often fix device problems.


    1. Asegúrate de lo siguiente:
      • You have a computer with broadband Internet access and administrator access.
      • You're using a BlackBerry account that isn't connected to a BlackBerry Enterprise Server (BES) or BlackBerry Professional Software to receive corporate e-mail.
      • Your BlackBerry device is updated to version 4.5 or higher.
    2. Conecta el dispositivo y la computadora con un cable USB.
    3. Abre un navegador de Internet e ingresa al Actualizaciones de software BlackBerry .
    4. Follow the steps listed under Update for the web.