Troubleshoot battery problems with your Android device, including problems with the device turning on or charging. Make sure you're not on your phone while troubleshooting.
Si necesitas ayuda para llevar a cabo alguno de los pasos, consulta las guías prácticas para tu equipo en la página Teléfonos .
Large and bright touch screens, fast processors, apps, and syncing data all demand more and more from device batteries. Always check Tech specs to make sure you know what to expect from your device and battery.
We recommend charging your device once a day or more, if needed. Also, it is normal for lithium-based batteries to lose 20% over a year's use.
Para ayudarte si pareciera que la batería dura menos, sigue estos pasos:
Your device may get warm when charging, during long calls, using GPS, or using a lot of data over the T-Mobile network or on Wi-Fi.
To prevent your battery or device from getting hot, we recommend you use the charger and battery that came with your device. You'll also want to make sure you avoid exposing your BlackBerry to extreme heat or cold temperatures.
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