Google contacts not syncing on an Android device

    Troubleshoot Gmail contacts not showing up on your phone or deleting from the phone book.


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    Para solucionar este problema:

    1. Asegúrate de lo siguiente:
      1. You can access the Internet. If you can't, see Internet and data troubleshooting for Android devices.
      2. You're not getting a sync error. If you are, see Sync issues on Android devices.
      3. Sync settings are correctly set up.
      4. You're able to sign in, access contacts, and receive email with your Gmail account.
    2. Open Play Store and check for updates to your apps.
    3. Clear the device memory.
    4. Clear the cache and data of any Gmail apps.
    5. Reset your device.
    6. Configura la cuenta de Gmail.
    7. Open Gmail to retest the issue.
    8. Si el problema persiste, comunícate con Google for assistance. T-Mobile cannot investigate Google account or service issues.