Guía de configuración para un equipo Apple que no pertenece a T-Mobile

    Aprende cómo configurar tu iPhone o iPad que no sea marca T-Mobile.


    We don't recommend using an unofficially unlocked iPhone, as some services and features may not work on the T-Mobile network. Además, las actualizaciones disponibles pueden volver a bloquear el equipo. We recommend buying an iPhone directly from T-Mobile or Apple. You can also find contract-free T-Mobile iPhones at online retailers like Amazon.


    Guía de configuración


    • The iPhone 5c / 5s / 6 / 6 Plus / 6s / 6s Plus from other US carriers or the Apple store are all compatible with the T-Mobile 2G / 3G / 4G / LTE networks.
    • We cannot assist you with unlocking your non-T-Mobile iPhone or iPad.
    • Sprint iPhones may have difficulty unlocking and unlocked devices may not work on the T-Mobile network. Comunícate con Sprint antes de comprar o transferir un iPhone de Sprint a T-Mobile.
    • For iPads purchased at an Apple store or other retail facility, you can go into a Tienda T-Mobile for activation.
    • To check your iPhone compatibility with T-Mobile:


    1. Usa la herramienta de verificación de SIM en línea to check which SIM card you need for your non-T-Mobile device.
      • Para iPad, consulta para saber cuál es la tarjeta SIM adecuada.
    2. Set up and configure your device to work on the T-Mobile network. Visitar Activación y configuración del equipo para usarlo por primera vez: iPhone de pasos a seguir.
    3. Once a T-Mobile SIM card is placed into your iPhone or iPad, itshould automatically install the latest Carrier Update which will configure your device to connect to the T-Mobile network.
    4. If you have trouble installing the Carrier update see, you can manually set up your device using: Configuraciones de Internet y mensajes MMS: Apple iPhone.
    5. If you still need help activating service for your iPhone or iPad, contáctanos.


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